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Customer Reviews.

sales

5

From when I first wandered into show room and was met with a friendly member of staff, to popping back in after had the car a few days as couldn't work car apple play, the team have been great. Dealt with in a friendly, professional manner.

09 October 2019

sales

5

Very good Salesperson

08 October 2019

sales

5

Always friendly and polite although car was delayed, I was given a curtesy car

06 October 2019

service

5

Friendly, look after you whilst you are waiting . Helpful.

06 October 2019

service

4

My car had its last check under the warranty and MOT. Everything was fine with the car. It seems that the headlights were switched off and not switched on again so there was momentary panic when we were driving later that evening!

06 October 2019

service

4

The ladies and gentlemen were nice and polite.

04 October 2019

service

5

Staff welcoming and good at explaining issues to you.

04 October 2019

sales

5

Very easy and well organised

03 October 2019

service

5

everything went as planned

01 October 2019

service

5

Did everything well

29 September 2019

sales

5

Automated emails regarding where the build process was up to was very exciting.

26 September 2019

sales

5

the bonnet has scratches

25 September 2019

sales

5

The salesman at Halliwell Jones, Wilmslow was very attentive and helpful. He also had detailed knowledge of all the various specifications / options available and explained these to us so we could make an informed choice

24 September 2019

service

5

No complaints whatsoever.

24 September 2019

sales

5

I was kept informed of the progress of my car and sent a video when it had arrived. The manager Gareth, also Oliver and Ashley were all fantastic, super helpful nothing was too much trouble. I was extremely impressed by the level of customer service

19 September 2019

service

5

Able to walk to nearby garden centre to pass waiting time.halliwell staff very friendly and polite.

18 September 2019

service

5

Excellent service, very personable and polite. Efficient service all round.

16 September 2019

service

5

Couldn't fault the level of service I received.

16 September 2019

sales

5

From start to finish Kenny was helpful, not pushy, informative and a pleasure to deal with

15 September 2019

service

2.5

Some aspects again not ideal

13 September 2019

service

4

good work completed but expensive

12 September 2019

service

5

I was well looked after and cared for. Excellent customer service.

11 September 2019

service

3

Fault I identified was not rectified.

10 September 2019

service

5

Very pleased with the friendly and professional service, car returned in a very timely manner having also been fully valeted

06 September 2019

service

4

Service was very good

06 September 2019

service

5

The pick up and return service is great and the young man who carried out the service, was good at explaining various questions

03 September 2019

service

5

We was given a courtesy car as we were not local. Also information as to what time the car would be completed was sent via text at each stage so we knew when to be back.

03 September 2019

service

5

Quick and reliable.

03 September 2019

service

2

I received a text to say the courtesy/loan car was available for me to pick up. Upon arrival I had to wait for a considerable amount of time as it wasn't available. I took my car there as it was more local than where I purchased it from.

30 August 2019

service

5

Very efficient, friendly, met expectations.

28 August 2019

service

5

Great service by staff

24 August 2019

sales

5

Great customer service

22 August 2019

service

5

I left my little Christian Grey with Halliwell Jones for his service, whilst I did a bit of food shopping and he was ready and waiting for me within the hour... very impressed!

19 August 2019

sales

5

Salesman, Jordan very thorough , pleasant and helpful. Answered all my queries.

17 August 2019

service

3

No comments

16 August 2019

service

3.5

Excellent service, very accommodating with appointment times and loved the curtesy car.

16 August 2019

service

5

Easy to deal with and kept me informed.

14 August 2019

service

5

Once again as I have said in the question above, it is always a pleasure to visit Halliwell Jones in Wilmslow. Any problem I have ever had has been dealt with quickly and efficiently.

10 August 2019

sales

5

Although it was a promotional day and the centre wanting to sell off old stock, the staff were very gratuitous after spending so many hours with me for me to change my mind and order a new one to build. Car then delivered a couple of weeks before exp

09 August 2019

service

5

Service was done whilst I waited and was made welcome

06 August 2019

sales

5

Nothing was forgotten and all questions answered. Never patronising. It is very annoying to personally buy a car and have all questions referred to a accompanying husband. This didn't happen and Jordan Davidson provided excellent service throughout.

05 August 2019

service

3

Car bought in July 2017. Car computer did not reveal service required. Called in to check when service should be due and was told due November 2017 as car was built in 2015. No-one advised of this when purchased from Halliwell Jones.

04 August 2019

service

4

I had to wait 30 or more minutes to pay and pick up the keys for my mini after its MOT (I was in a queue), but I was offered and given a cup of tea and the service I received from Anthony (?) was outstanding.

03 August 2019

sales

5

Excellent service from a very knowledgeable advisor, Oliver Griffiths.

02 August 2019

service

5

Can't think of anything that could have been better on this occasion. Delighted we were able to get an ad hoc software upgrade to update the Sat Nav feature

02 August 2019

service

5

Car fixed and price reasonable. Gareth Boardman went the extra mile making the whole customer service perfect

02 August 2019

service

4.5

Had to return as part wasn't in stock

01 August 2019

service

5

Good service

01 August 2019

service

5

attention to detail

30 July 2019

service

5

They could not have done more for me