Oli Griffiths at wilmslow mini is a lovely person. I was kept informed of all details regularly.

Overall the service was good.

We were kept informed all the time about the progress of the job on my car.

Communication about what was being done was excellent

4th time as a customer, proved it was the right decision. Also very accommodating to my needs.

All good for me

The borrowed car was ready and waiting and I managed it well no problems. Thank you for that.

Much improved

Friendly efficient service & everything fully explained

I experienced no problems

It all just happened

Quick and very efficient.

Because I was completely satisfied

Good all round service

Ben was very knowledgable and helpful

Polite friendly and professional

Again poor communication at centre and arrogant unhelpful attitude by staff.

Asked to be informed as driver left Mimi premises to return my car - this did not happen.

James was very helpful and professional.

Efficient and helpful

Did everything we wanted.

great service help and info

I have given this answer as Jordan who I dealt with kept me informed about everything and nothing was to much trouble for him, probably the best salesman I have done business with

The service team is helpful but the quality of the car is not good

Good service great staff nice showroom

Pleasant staff and the car came back nice and clean

Can not fault it

Efficient and friendly.

Very satisfied.

I've always had good service, pleasant staff.

Courteous service, though I was asked to wait when picking up my car, somewhat inexplicably I felt as there was no one else in the showroom

Very friendly staff from the Receptionist to the Service Manager.

Kept me informed and I find the service manager very friendly and knowledgeable

Unresolved fault. Been trying to get resolved since October.

Anthony who worked on the service desk was excellent. Knew the product, could answer technical questions and sorted everything out as requested.

I could wait for it and have a coffee. they wash and vac it

Job well done .

Ben Pye provided excellent customer service throughout the whole process. He went above and beyond. The staff were all friendly therefore a completely satisfied experience.

As my mini is a motorbility car, I would have liked a courtesy car whilst the service was being carried out as per Toyota. Not having to hire a car from a rental company.

The car was not washed or cleaned at all whilst it was in for service.

There was a misunderstanding with my booking but this was quickly sorted and the car was ready on time.

Very friendly, professional staff and service.

Service and MOT completed promptly and updated regularly.

Always great customer service

Did exactly what they said. While-you-wait appointment. Started work on time and finished when they said they would.

Quick efficient staff, solving the problem with my mini

They were very efficient.

Simple fault in nearly new car could have been done more rapidly

Job satisfactorily completed in specified time

Love how easy the mini experience is