From when I first wandered into show room and was met with a friendly member of staff, to popping back in after had the car a few days as couldn't work car apple play, the team have been great. Dealt with in a friendly, professional manner.

Very good Salesperson

Always friendly and polite although car was delayed, I was given a curtesy car

Friendly, look after you whilst you are waiting . Helpful.

My car had its last check under the warranty and MOT. Everything was fine with the car. It seems that the headlights were switched off and not switched on again so there was momentary panic when we were driving later that evening!

The ladies and gentlemen were nice and polite.

Staff welcoming and good at explaining issues to you.

Very easy and well organised

everything went as planned

Did everything well

Automated emails regarding where the build process was up to was very exciting.

the bonnet has scratches

The salesman at Halliwell Jones, Wilmslow was very attentive and helpful. He also had detailed knowledge of all the various specifications / options available and explained these to us so we could make an informed choice

No complaints whatsoever.

I was kept informed of the progress of my car and sent a video when it had arrived. The manager Gareth, also Oliver and Ashley were all fantastic, super helpful nothing was too much trouble. I was extremely impressed by the level of customer service

Able to walk to nearby garden centre to pass waiting time.halliwell staff very friendly and polite.

Excellent service, very personable and polite. Efficient service all round.

Couldn't fault the level of service I received.

From start to finish Kenny was helpful, not pushy, informative and a pleasure to deal with

Some aspects again not ideal

good work completed but expensive

I was well looked after and cared for. Excellent customer service.

Fault I identified was not rectified.

Very pleased with the friendly and professional service, car returned in a very timely manner having also been fully valeted

Service was very good

The pick up and return service is great and the young man who carried out the service, was good at explaining various questions

We was given a courtesy car as we were not local. Also information as to what time the car would be completed was sent via text at each stage so we knew when to be back.

Quick and reliable.

I received a text to say the courtesy/loan car was available for me to pick up. Upon arrival I had to wait for a considerable amount of time as it wasn't available. I took my car there as it was more local than where I purchased it from.

Very efficient, friendly, met expectations.

Great service by staff

Great customer service

I left my little Christian Grey with Halliwell Jones for his service, whilst I did a bit of food shopping and he was ready and waiting for me within the hour... very impressed!

Salesman, Jordan very thorough , pleasant and helpful. Answered all my queries.

No comments

Excellent service, very accommodating with appointment times and loved the curtesy car.

Easy to deal with and kept me informed.

Once again as I have said in the question above, it is always a pleasure to visit Halliwell Jones in Wilmslow. Any problem I have ever had has been dealt with quickly and efficiently.

Although it was a promotional day and the centre wanting to sell off old stock, the staff were very gratuitous after spending so many hours with me for me to change my mind and order a new one to build. Car then delivered a couple of weeks before exp

Service was done whilst I waited and was made welcome

Nothing was forgotten and all questions answered. Never patronising. It is very annoying to personally buy a car and have all questions referred to a accompanying husband. This didn't happen and Jordan Davidson provided excellent service throughout.

Car bought in July 2017. Car computer did not reveal service required. Called in to check when service should be due and was told due November 2017 as car was built in 2015. No-one advised of this when purchased from Halliwell Jones.

I had to wait 30 or more minutes to pay and pick up the keys for my mini after its MOT (I was in a queue), but I was offered and given a cup of tea and the service I received from Anthony (?) was outstanding.

Excellent service from a very knowledgeable advisor, Oliver Griffiths.

Can't think of anything that could have been better on this occasion. Delighted we were able to get an ad hoc software upgrade to update the Sat Nav feature

Car fixed and price reasonable. Gareth Boardman went the extra mile making the whole customer service perfect

Had to return as part wasn't in stock

Good service

attention to detail

They could not have done more for me