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Customer Reviews.

sales

4

Oli Griffiths at wilmslow mini is a lovely person. I was kept informed of all details regularly.

05 January 2020

service

4

Overall the service was good.

02 January 2020

service

5

We were kept informed all the time about the progress of the job on my car.

01 January 2020

service

5

Communication about what was being done was excellent

28 December 2019

sales

5

4th time as a customer, proved it was the right decision. Also very accommodating to my needs.

24 December 2019

service

5

All good for me

23 December 2019

service

4

The borrowed car was ready and waiting and I managed it well no problems. Thank you for that.

22 December 2019

service

4.5

Much improved

17 December 2019

service

5

Friendly efficient service & everything fully explained

15 December 2019

service

4

I experienced no problems

15 December 2019

service

5

It all just happened

14 December 2019

service

5

Quick and very efficient.

13 December 2019

service

5

Because I was completely satisfied

13 December 2019

service

5

Good all round service

12 December 2019

sales

5

Ben was very knowledgable and helpful

10 December 2019

sales

5

Polite friendly and professional

10 December 2019

service

1.5

Again poor communication at centre and arrogant unhelpful attitude by staff.

09 December 2019

service

4

Asked to be informed as driver left Mimi premises to return my car - this did not happen.

08 December 2019

sales

5

James was very helpful and professional.

07 December 2019

service

4

Efficient and helpful

06 December 2019

service

5

Did everything we wanted.

05 December 2019

service

5

great service help and info

02 December 2019

sales

5

I have given this answer as Jordan who I dealt with kept me informed about everything and nothing was to much trouble for him, probably the best salesman I have done business with

01 December 2019

service

3

The service team is helpful but the quality of the car is not good

29 November 2019

sales

5

Good service great staff nice showroom

25 November 2019

service

3.5

Pleasant staff and the car came back nice and clean

24 November 2019

service

5

Can not fault it

24 November 2019

service

5

Efficient and friendly.

24 November 2019

service

5

Very satisfied.

24 November 2019

service

5

I've always had good service, pleasant staff.

23 November 2019

service

4

Courteous service, though I was asked to wait when picking up my car, somewhat inexplicably I felt as there was no one else in the showroom

20 November 2019

service

5

Very friendly staff from the Receptionist to the Service Manager.

19 November 2019

service

5

Kept me informed and I find the service manager very friendly and knowledgeable

19 November 2019

service

1

Unresolved fault. Been trying to get resolved since October.

18 November 2019

service

5

Anthony who worked on the service desk was excellent. Knew the product, could answer technical questions and sorted everything out as requested.

17 November 2019

service

5

I could wait for it and have a coffee. they wash and vac it

17 November 2019

service

4

Job well done .

16 November 2019

sales

5

Ben Pye provided excellent customer service throughout the whole process. He went above and beyond. The staff were all friendly therefore a completely satisfied experience.

16 November 2019

service

4

As my mini is a motorbility car, I would have liked a courtesy car whilst the service was being carried out as per Toyota. Not having to hire a car from a rental company.

16 November 2019

service

3

The car was not washed or cleaned at all whilst it was in for service.

15 November 2019

service

5

There was a misunderstanding with my booking but this was quickly sorted and the car was ready on time.

14 November 2019

service

5

Very friendly, professional staff and service.

12 November 2019

service

5

Service and MOT completed promptly and updated regularly.

11 November 2019

service

5

Always great customer service

09 November 2019

service

5

Did exactly what they said. While-you-wait appointment. Started work on time and finished when they said they would.

08 November 2019

service

5

Quick efficient staff, solving the problem with my mini

07 November 2019

service

5

They were very efficient.

31 October 2019

service

4

Simple fault in nearly new car could have been done more rapidly

28 October 2019

service

5

Job satisfactorily completed in specified time

28 October 2019

service

5

Love how easy the mini experience is