Car as planned. Delivered earlier than predicted. Ben was helpful but not pushy from start to finish.

The staff were friendly and the whole experience from booking in through to collection of my vehicle was seamless and stress free.

Good workmanship, welcoming staff

Everything went smoothly.

Nothing is ever too much trouble , and I always feel happy with the service they give , especially to a woman on her own

I found the servicing process easy and efficient.

Really helpful, polite and friendly. Feel valued and looked after whilst there. Fast and efficient service.

Joe was most hopeful as where the other people , we popped in when Joe was not in as we had changed are minds on the model we wanted and were looked after brilliantly.

no problems

Video updates on the car, friendly service and they even unexpectedly cleaned the car which was a lovely surprise!

has to wait an hour for courtesy car - understand why - covid - but nevertheless a little more organisation would have prevented this

I was very satisfied , I had a courtesy car , everything was carried out efficiently and speedily .

The whole job was done so quickly and professionally by Kyle.

Ben looked for my new car and kept me informed at every stage.. well done Ben and thank you.

Very good welcome and staff sorted me out with a chair so l could wait outside distanced away from everyone.

The lady in reception is very friendly and kind and the young man was courteous and helped me with everything.

Efficient and friendly staff

Helpful staff and prompt attention.

First class service every time

The staff are always helpful and professional.

Was able to book an appt fairly quickly in response to a warning light notification despite it being very busy with backlogged work from the covid situation. Was sent video showing other advisories and outstanding service carried out as well as fault

Did a good job, and in timely fashion. I do understand why the car couldn't be washed this time. Really enjoy the video message and comprehensive report on tyres etc. I wonder if the screen wash is topped up?

see above

everything worked according to plan

As above

Very professional.

Kept advised of progress. Video of inspection.

Job was done correctly .

All work completed as requested and to my satisfaction

They did their job.

In the current climate I felt very safe when dropping the car off and collecting it. I was kept informed about the status of my vehicle via a technical video and also telephone call. Work was carried out on time. Very happy!

Great service and advise especially during a pandemic

Listen to the customer, nothing is too much trouble. Gives me confidence.

Got a video of car which was good

Nice and easy experience. Anthony kept me up to date during the day with regards how the service was going and when to expect my car would be ready to pick up.

Although there were some initial problems in locating our summer wheels, these were sorted and everything was completed to our satisfaction.

Really liked the video email Kept me informed about my car With the mechanic walk round

Anthony and the lovely lady on reception are always so pleasant and helpful

Spot in service. Anthony is a star and an asset to Halieleell Jones

Kept me informed during covid delay. In fact was delivered sooner than expected Jordan was very proactive

Everything clearly explained, including helpful video of health check

Job well done

Took mini in to fix problem I asked for it to done by 10am next and it was all done in that time

Very efficient sevice