OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
130 ratings and 72 comments received in the last 90 days.
18 July 2024
Joe and Ash have been really helpful, found the car I wanted at the right price point. Joe kept in regular contact and was really patient and keen to go through everything well
16 July 2024
All the people I came in contact with very polite and helpful
15 July 2024
Staff very accommodating. Joe was very helpful and nothing seemed too much trouble.
13 July 2024
Maia provided us with great communication and updates along the way.
05 July 2024
Maia, my sale associate was helpful, listened, found solutions to my personal issues with car spec and kept me informed throughout the sales process plus deliver came sooner than expected
05 July 2024
Oli was great, and they went out of their way to help me out a pickle with respect to a deal that I'd found elsewhere.
02 July 2024
As above
01 July 2024
Outstanding level of customer service. From the initial deposit placed months ago to the collection I was always kept updated with progress. Joe and Ash have been fantastic to deal with.
25 June 2024
Kept well informed
21 July 2024
Recall complete and advisories given. Easy. Great service.
19 July 2024
Great service and friendly efficient customer service
15 July 2024
Work completed and I was kept informed
15 July 2024
Great service all round due to Carley being very efficient on the service desk
15 July 2024
The woman who managed my visit was friendly and kept me informed of developments
15 July 2024
Everyone was extremely helpful
11 July 2024
Honest discussion and hassle free process
11 July 2024
A great service as always - great communications and they always make me feel like a valued customer on every visit.
10 July 2024
Staff member was lovely and easy to chat to and kept me informed
08 July 2024
Job was done as expected
19 July 2024
The car arrived early and there was good communication