OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
141 ratings and 110 comments received in the last 90 days.
04 July 2026
Excellent service
03 July 2026
The sales staff Shayne & Joe were very helpful & personable. Only hiccup was completing the finance, which was out of their remit. Otherwise I was extremely happy with their service.
03 July 2026
Greet, mark was really helpful and explained everything to me clearly.
03 July 2026
Very professional,friendly and efficient service given ,especially by Ed Reader.He was very patient and did not rush or hassle me into a decision.
02 July 2026
As usual great experience dealing with Halliwell Jones
02 July 2026
Shane gave me all the information I needed in the purchase of my mini
30 June 2026
Made the whole process easy from beginning to end
30 June 2026
Over the 4+ months since I first walked into the showroom, I have had a first rate experience with the salesman I met then. His explanation of the product, the planning of exactly which model would suit me best were exemplary.
27 June 2026
Everyone was very courteous and attentive. The coffee is a nice touch.
08 July 2026
Was seamless. Comfortable waiting area. No issues!
07 July 2026
Good time booked with being able to wait, I know exactly what service they doing and all costs involved. Car ready & clean at the said time for collection. Everyone I interacted with were very professional and helpful.
06 July 2026
My issue is still unresolved and I currently have no satisfactory explanation or a car I believe is safe to use
06 July 2026
The service i received was good in general however when I paid for the mot, brake pads replacement and oil service, I did not receive the invoice for oil service (uunder emac plan). I had problems in requesting for that. I had to inperson to sort it
06 July 2026
There were no issues with my car with its service and MOT. However when I turned up to collect it, I had to wait for over an hour to pay for the service, which took only 3 mins. There should be a system for a quick payment!
06 July 2026
Awful. Anthony is the least qualified customer service representative I've known. There are hundreds of people in the building, very few of whom are actually doing any work. Expect to wait an hour to drop your car and an hour to collect. Puts me off.
06 July 2026
The wait to collect the car was only unacceptable
05 July 2026
I had to wait 50 on arrival at Mini to see an advisor to pick up my car
05 July 2026
Friendly service who got me a drink while I waited for my MOT and fast free wi-fi so I could work while waiting
05 July 2026
Staff were pleasant and I was greeted upon arrival. The service was supposed to take max 2 hours but took more than 3 and I had to leave before they could wash my car. I had no interaction with my account manager until check out.
FIND Halliwell Jones Wilmslow.
Address
- Coppice Way, Handforth, Wilmslow, Cheshire, SK9 3PB
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01625 446644
Wilmslow as well as surrounding areas including Manchester, Macclesfield, Crewe and Altrincham
Address
- Coppice Way, Handforth, Wilmslow, Cheshire, SK9 3PB
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01625 446644
Wilmslow as well as surrounding areas including Manchester, Macclesfield, Crewe and Altrincham
07 July 2026
The customer service that I have received from start to finish has been excellent Oliver has kept me up to date throughout the whole process. If I've had any questions, he's always been able to help. Nothing has been too much trouble. Thank you