OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
178 ratings and 120 comments received in the last 90 days.
05 June 2025
I was extremely satisfied with my experience at the MINI Centre from start to finish. The team made the purchase process smooth and enjoyable, and the delivery of my new car was exciting and well-organised.
02 June 2025
Very helpful in buying the cat and for their helpfulness after the car was recovered to them
01 June 2025
Again James was a star and really helped things move smoothly
16 May 2025
Very the service was thorough and enjoyable.
07 May 2025
Joe was great kept me updated etc
04 May 2025
See comments below
01 May 2025
Joe gibbons excellent salesman
18 April 2025
Again, a good experience and will happily do business with the dealership again.
11 April 2025
Everything was well organised and it was a very smooth operation
31 May 2025
Communication, service all excellent
30 May 2025
The lady at Halliwell Jones took time to listen to me. I told her I needed my car back around lunchtime. My car was seen quickly and it was ready at the time I requested.
29 May 2025
Lovely welcome. Not kept waiting.
29 May 2025
I.asked if my tyre pressure had been checked as I hadn't driven my car for 8 weeks and I couldn't bend to check them myself as I have a new hip. I was assured they had been but they hadn't and I had to take my car to a tyre garage to.get the correct
28 May 2025
Great staff Kept in touch Good advice
28 May 2025
Same as above
27 May 2025
I have no negatives only positives
26 May 2025
Reception were good. I waited all day (8 hrs) for an MOT because they didn't have my tyre in stock. There is no way of getting anywhere else at this site so stuck there. When my tyre arrived it was not then fitted to my vehicle in a timely manner.
25 May 2025
Great communication from start to finish.
25 May 2025
I always feel really special and well looked after, and so does my Mini!
08 June 2025
Ed was very professional, friendly, kind and made the collection day fun and unveiling, sent a video of my mini arriving, he was genuinely happy and excited, that was nice to hear & see