OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
152 ratings and 108 comments received in the last 90 days.
08 August 2025
The whole experience was brilliant
07 August 2025
Great service from start to finish
03 August 2025
Helpful, friendly and supportive
03 August 2025
I was satisfied either way the experience
30 July 2025
Good Warm welcome
30 July 2025
Car arrived as promised and handover was smooth and informative. I took them up on the offer of a visit a couple of weeks later to run through functionality and Max was great at answering all my questions.
29 July 2025
Arrived early and the documentation process was easy
21 July 2025
It was perfect, I got updates all the way through with James just at the end of the phone if I had any questions.
15 July 2025
As above
10 August 2025
Lovely staff and great communication
10 August 2025
Easy to book a service - handover very easy - kept informed - car immaculate on collection
10 August 2025
Perfect
07 August 2025
The staff - especially ed were so helpful & professional.
07 August 2025
Good communication
06 August 2025
Friendly staff and service!
06 August 2025
Shambolic booking system. Much better to be able to speak and book direct with the relevant dealership. Also there was too much of
05 August 2025
Staff are welcoming. When I booked in, they didn't try to oversell the service and push me to spend more money. Comfortable area to sit with complimentary tea/coffee/chocolate drinks and biscuits. Adjacent to Mark's and Spencer so chance to shop.
05 August 2025
A pleasure to go in
05 August 2025
Good polite service and the location of the new showroom is superb. Congratulations to whoever spotted the opportunity.
08 August 2025
Fantastic customer service. Different types of vehicles shown to me to help me with my decision. All finance information talked through in full. Handover of the new car was very thorough.