OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
150 ratings and 109 comments received in the last 90 days.
05 September 2025
Olli was lovely and explained everything fully and clearly.
31 August 2025
Very pleased with the experience from start to finish- clear process and understood the steps needed to make the purchase.
17 August 2025
Kieren and joe were very helpful
11 August 2025
I was very pleased with Mr Ed Reader who handled the sale. All the staff in the Mini Centre were very helpful
08 August 2025
The whole experience was brilliant
08 August 2025
Fantastic customer service. Different types of vehicles shown to me to help me with my decision. All finance information talked through in full. Handover of the new car was very thorough.
07 August 2025
Great service from start to finish
03 August 2025
I was satisfied either way the experience
03 August 2025
Helpful, friendly and supportive
24 September 2025
Your staff have time and are helpful with a smile and giggle much needed in this day and age when machines are being forced on us
24 September 2025
Did everything as requested. Greeted warmly at reception. Then seen by Lesley who usually was on reception who came running towards us a she is like an old friend. Was there when we bought our first mini. She is the main reason we keep coming back.
23 September 2025
Friendly staff.
23 September 2025
Always an amazing experience, couldn't be happier!
22 September 2025
It all ran very smoothly from dropping my car if to collecting it
20 September 2025
Superb communication and service:
19 September 2025
Efficient service throughout.
18 September 2025
Everyone very considerate , and I was made comfortable while waiting for my car to be returned.
18 September 2025
Good friendly service
17 September 2025
Carley Boe Really looked after me.
21 September 2025
Ed really focused on ensuring that my new car would be right for me and everything I wanted