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Customer Reviews.

sales

5

Paul Atherton

08 December 2017

service

3

my mini came in with a faulty drivers heated seat. The mechanics couldnt tell the difference between between the drivers and the passenger seat. Fault solved , receptionist Amy very helpfull and apologetic on garage behalf.

07 December 2017

service

5

Everything fully explained and friendly service

05 December 2017

service

4.5

Was a slight issue when I booked the car a nd didn’t have the key,seemed unsure wether the service was due

05 December 2017

service

5

Excellent customer service given

05 December 2017

service

5

Service scheme works well and staff are helpful

04 December 2017

sales

5

Total perfection

04 December 2017

service

5

Seamless process

30 November 2017

service

4

Initially sent to the BMW garage, who weren’t much help. Then sent to Mini, Wilmslow. They couldn’t have been of more help. Excellent customer service!!!

28 November 2017

sales

5

As already mentioned, we have had excellent service all the way through buying my new Mini Countryman from all the people we have dealt with, especially Oliver but also Liam and Marcus.

27 November 2017

service

5

All work was carried out as quoted and well within the 90 minute timescale

24 November 2017

service

5

Excellent.

22 November 2017

service

5

Good communication prior to and during the service.Prompt.

22 November 2017

service

5

Although it is a bit far from my home they looked after us very well. They suggested we spent a couple of hours in the nearby garden centre while they carried out the necessary work which was longer than initially anticipated.

22 November 2017

service

4

Only one criticism- had to wait a long time for the service because I want the collect and return service

21 November 2017

sales

5

Staff excellent

18 November 2017

service

4

I didn’t feel that the service I received upon booking my car in was your usual friendly, professional manner. In fact the man I actually booked the initial service in with was very stand offish and abrupt!

16 November 2017

service

5

Easy to book appointment and work carried out within specified time.

16 November 2017

sales

5

Delightful staff.

16 November 2017

service

5

They always go that best extra to provide a great service to their customers.

14 November 2017

service

5

The fault on my vehicle wasn't fixed under warranty and my car was even cleaned and vacuumed!

14 November 2017

sales

5

Kenny was very knowledgeable and kept me updated on a weekly basis

13 November 2017

service

4

we took the car in at 9 in the morning. We were called at around 1/2pm by the service team who advised the car had passed its MOT but it may need brakes doing. rather than calling us while the car was in, it had to wait until all other cars were done

11 November 2017

sales

4

As above, we needed a car ASAP and had quite a wait for the mini to arrive.Ollie kept us informed though.

10 November 2017

sales

5

Friendly dealership staff

09 November 2017

service

5

The dealership is clean smart and feel at ease in.

09 November 2017

service

4

Receptionist was friendly & knowledgeable.

09 November 2017

service

5

Prompt attention

09 November 2017

service

3

Reasonably satisfied but the computer which tells you the next service does not look like it was set correctly

08 November 2017

service

5

They keep me informed at all times. Also keeping the downtime of my mini to a minimum as I use it for my business.

08 November 2017

sales

5

Excellent and professional service

07 November 2017

sales

5

Excellent service, as always.

31 October 2017

service

5

Very efficient & kept informed of what was happening

31 October 2017

service

5

The team responded to my voicemail promptly, guided me through the options, prices and timeline to sort out my brakes which was greatly appreciated as a warnignlight on brakes isn't a thing to take likely.

30 October 2017

service

5

I love the pick up service, always friendly and professional staff who go the extra mile

24 October 2017

service

5

Valeted car & found problem

24 October 2017

sales

5

I was very satisfied with the service I received from the staff at Halliwell Jones and really appreciate all their help in making sure I got everything I wanted

24 October 2017

sales

5

Friendly helpful knowledgable staff. Found car with the spec I wanted quickly and I was able to collect it when suited me (I was 38 weeks pregnant at the time of purchase!)

23 October 2017

service

5

Good costomer service and completely satisfied

18 October 2017

sales

5

Perfect.

18 October 2017

sales

5

Mini is waiting to be picked up on 2nd December, as we are on holiday until that date. Sales staff sent a short video when it arrived in the uk and was registered.

18 October 2017

service

5

Fabulous replacement courtesy car. Even had fuel in it!

16 October 2017

sales

5

Molly was very helpful

16 October 2017

sales

5

My buying experience was made simple and a pleasure to do. I was kept informed of what stage my car build was at and if any documentation was required to move it forward swiftly. My Mini Salesman explained all I needed to know about my new car.

11 October 2017

service

5

Friendly staff

11 October 2017

service

5

Nothing is ever s priblem

10 October 2017

sales

5

Staff were extremely friendly and efficient

10 October 2017

service

5

Car ready when specified and cleaned inside and out.

09 October 2017

service

4

Great service but £15 charge for courtesy car was excessive

07 October 2017

sales

4

Everything went well