OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
154 ratings and 107 comments received in the last 90 days.
09 April 2024
Friendly and efficient
09 April 2024
Attentive, informative staff.
03 April 2024
A smooth transaction
03 April 2024
Maia was knowledgeable, helpful and could not have done more to help and advise when buying the mini. Ashley was also very helpful and found the perfect car for me which I love.
27 March 2024
Oliver Griffiths was really approachable and helpful
26 March 2024
Just want to say I am really satisfied with the help, advice and service I received from Joe, Ashley & Ed
26 March 2024
Ed the sales executive was very polite and most helpful.
26 March 2024
Ollie made everything simple and efficient.
26 March 2024
Ed was extremely helpful and thorough. when i picked up car he spent time going through detail. no rush . gave me plenty of time to digest information
19 April 2024
The service was quick and staff were very friendly
19 April 2024
The work was done as described to me and the price for the investigation quoted and completion of job was actually much less than expected..
17 April 2024
Very happy
17 April 2024
My car was dealt with quickly and nicely washed and valeted
16 April 2024
Poor communication. Not interested in anything where there isn't more money in it for you ie warranty issues.
16 April 2024
A pleasant and hassle free face to face service from Mohammed which was followed up by emails and phone calls as required producing a very quick turnaround in what was an unscheduled emergency
16 April 2024
Good communication and work was completed to my satisfaction
16 April 2024
Good service
15 April 2024
Again service is quick and helpful, from those you speak to book service, to those who are customer facing. Info is always provided and done so in a friendly manner
14 April 2024
The service was completed in time and the car washed and valeted even though the person who usually does this wasn't in the lady I dealt with made sure my very dirty car was cleaned. The welcome from the receptionist was friendly and the latte good!
16 April 2024
Almost entirely due to Ollie Griffiths, the mini sales executive whi looked after me. Exemplary service with due care and diligence given. Credit ti the company.